the Fahmix AI blog
Notes from below the model.
Pricing philosophy, agent safety, dialect AI, and what it takes to build support software for markets the incumbents ignore.
Pricing6 min read
Why we bill on outcomes, not seats
Per-seat and per-message pricing reward activity. Outcome pricing rewards resolution — and it keeps our incentives aligned with yours.
Read articleStrategy7 min read
The moat is below the model
In 2026, dialect quality alone isn't defensible. The durable advantages are local payment rails, data residency, and customer success on the ground.
ReadEngineering8 min read
How five-stage guardrails keep agents safe
A look at the pipeline that runs on every input, retrieval, tool-call, output, and post-action — and why 'refuse confidently' is the default.
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