The AI agent your customers actually finish a conversation with.
Fahmix AI is a unified AI customer-support and sales agent built for global SMB and mid-market businesses outside the Salesforce / HubSpot / Intercom orbit. Native dialect quality for Banglish, Hinglish, Khaleeji Arabic. Outcome-based pricing — you pay per resolved conversation, not per seat. MCP-native day one.
No credit card to start. Onboard your tenant in under an hour. First 100 ROUs free.
You pay per resolved outcome.
A Resolved Outcome Unit (ROU) only counts when the conversation reaches all five gates. If the customer reopens within 72 hours, or rates ≤ 2 stars within 7 days, the ROU is automatically clawed back. Your CFO can drill into any ROU and verify the audit trail — that's a hard guarantee, not marketing.
- gate 0112-turn minimumA 'hi' doesn't count. Real exchanges only.
- gate 022Confidence ≥ 0.6Below the floor, we escalate — and you don't pay.
- gate 03324h assumed resolvedNo reopen for 24 hours after the last turn.
- gate 04472h reopen windowCustomer comes back? ROU voided, credit issued.
- gate 0557-day CSAT gateCSAT ≤ 2 within a week → automatic clawback.
Default pricing: $0.80 / ROU. Tenants under 10k ROU/month pay-as-you-go. Above 10k, talk to us — we'll get you below $0.50 / ROU with an annual commit. See /pricing for the full ladder.
Built for the world Sierra / Decagon don't serve.
Most AI-support startups optimize for US-English ecommerce on Zendesk. Fahmix AI is built for the world that isn't.
Banglish + Hinglish that actually works
Code-mixed Bangla / Hindi in Latin script — the way 80% of South Asian customers actually type. Voice agent reads BDT amounts and NIDs in Bangla via a pre-processor, not raw digits.
Local payment rails day one
Stripe + SSLCommerz + bKash + Nagad. Your BD tenants can take BDT from end customers without 7-day USD settlement delays.
MCP-native, both sides
Customer agents (Claude / ChatGPT / Cursor) can call your tenant's tools via OAuth 2.1. Your tenant agent can consume HubSpot, Notion, Linear via MCP. Stage 4 work, not Stage 27 roadmap.
Voice that doesn't lie about numbers
Gemini Live primary + Chirp 3 cascade fallback. Numbers, dates, refund amounts go through a deterministic pre-processor — no more 'হাজার চার শো ছত্রিশ' said as 'হাজার এক হাজার'.
Regulator-shaped, not regulator-adjacent
Article 50 disclosure on every channel × locale. Article 26 hash-chained audit. Article 27 FRIA gate. DSAR self-serve. Day-1, not 'roadmap Q3'.
Tenant data isolation that survives the red team
Postgres Row-Level Security on every tenant-scoped table. We run the cross-tenant red-team on every CI build. Cross-tenant query returns zero rows. Ever.
Trust that's checkable, not vibes.
Every claim on this page maps to something you can verify yourself in the dashboard within 60 seconds of signing up.
Full vendor + DPA list, certifications status, and pen-test summary at trust.fahmix.com.
How we stack up.
Honest comparisons against the platforms you're probably evaluating. We show you where we lose too.
Onboard in under an hour. Pay only when it works.
First 100 ROUs are free. After that you decide whether we earn the rest.